FREE SHIPPING On All Orders
Thank you for choosing Mi Silla. This Shipping Policy explains where we ship, estimated delivery timeframes, shipping costs, tracking, and what to do if an issue arises with your delivery.
We ship worldwide, and customers around the world can place orders for delivery to their designated addresses.
We offer free shipping on all orders placed through our online store. If additional charges apply – such as special freight for oversized items, customs duties, or local taxes – they will be clearly shown at checkout or communicated to you before shipment.
Orders are typically processed and prepared for shipment within 1-3 business days after they are placed. Once your order ships, you will receive a confirmation email with a tracking number so you can monitor its status.
Delivery times vary by destination and shipping service.
Actual delivery times may vary due to carrier performance, customs clearance, and seasonal demand.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.
If your order arrives damaged, please contact us within 3 business days of delivery and include photos of the damage so we can assist you.
If an order is lost in transit or significantly delayed, please contact our support team at info.misilla@gmail.com with your order number, and we’ll work to resolve the issue.
Certain oversized or custom items may be subject to special delivery conditions. If so, we will notify you before shipment.
If you have any questions about shipping, delivery times, tracking, or anything else, please contact us at:
Email: david@mi-silla.com
Address: 254 Chapman Rd, Newark, DE 19702.
